Terms of Service
Effective date: July 8, 2026 · AppFrunk.
These Terms of Service ("Terms") govern your access to and use of the AppFrunk websites, applications, and cloud services (together, the "Service"). The Service is provided by Techomated LLC, doing business as "AppFrunk" ("AppFrunk," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms on behalf of yourself and the organization you represent ("Customer," "you"). If you do not agree, do not use the Service.
1. The agreement
These Terms, together with our Privacy notice and our Business Associate Agreement ("BAA"), form the entire agreement between you and AppFrunk regarding the Service and supersede any prior understanding. The BAA is incorporated into and forms part of these Terms and is accepted automatically at signup — no separate signature is required.
2. Accounts and eligibility
You must provide accurate registration information, keep your credentials secure, and are responsible for all activity under your account. You must be authorized to bind your organization and to connect any third-party account (such as Smartsheet) you link to the Service. You are responsible for your users' compliance with these Terms.
3. Acceptable use
You agree to use the Service lawfully and not to: misuse, disrupt, or attempt to gain unauthorized access to the Service or other tenants' data; reverse engineer or circumvent security or usage limits; upload malware; or use the Service to violate the rights of others. We may suspend access to protect the Service, other customers, or to comply with law.
4. Customer data and connected services
You retain all rights to the data and content you submit or that the Service accesses on your behalf ("Customer Data"), including data in your connected Smartsheet account. You grant AppFrunk the limited rights needed to operate and secure the Service and provide its features to you. AppFrunk acts as a live bridge to your connected systems and does not sell your Customer Data. Where the Service processes protected health information, the BAA governs that processing. You are responsible for having the rights and authorizations needed for the data you submit or connect.
5. Service scope and changes
AppFrunk provides account, access, automation, and AI-assisted features for connected product experiences. We may add, change, or discontinue features over time. We aim to give reasonable notice of material adverse changes to core functionality.
6. Subscriptions and billing
Paid plans are billed through Stripe checkout and customer-portal flows presented in the Service. Fees are charged in advance for the billing period you select and, except where required by law, are non-refundable. You authorize us and our payment processor to charge your selected payment method for applicable fees and taxes. We may change pricing prospectively with notice; changes take effect on your next billing period.
7. Third-party services
The Service integrates with third parties (for example Smartsheet, Microsoft/Azure, and Stripe). Your use of those services is governed by their own terms, and AppFrunk is not responsible for third-party services. Availability of an integration may change if a third party changes or discontinues its interfaces.
8. Intellectual property
AppFrunk and its licensors own the Service, including its software, interfaces, and documentation. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. You may not copy, resell, or create derivative works from the Service except as expressly permitted.
9. Disclaimers
The Service is provided "as is" and "as available." To the fullest extent permitted by law, AppFrunk disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, and you are responsible for maintaining your own backups of source data in the connected systems of record.
10. Limitation of liability
To the fullest extent permitted by law, AppFrunk will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability arising out of or relating to the Service will not exceed the amounts you paid to AppFrunk for the Service in the twelve months before the event giving rise to the claim.
11. Indemnification
You will defend and indemnify AppFrunk against third-party claims arising from your Customer Data, your use of the Service in violation of these Terms, or your violation of law or the rights of a third party.
12. Term and termination
These Terms apply while you use the Service. You may stop using the Service and cancel a paid plan at any time through the billing portal. We may suspend or terminate access for material breach, non-payment, or as required by law. On termination, your right to use the Service ends; provisions that by their nature should survive (including data-handling obligations under the BAA, disclaimers, limitations of liability, and indemnity) survive.
13. Governing law and changes
These Terms are governed by the laws of the State of New York, excluding its conflict-of-laws rules. We may update these Terms; the current version is published here and identified by its effective date, and your continued use of the Service after an update constitutes acceptance of the then-current Terms.
14. Contact
Questions: support@appfrunk.com.
See also our Privacy notice and Business Associate Agreement.